Not much is required for us to set the app up in its current state for you. We only need these bits of information to make sure the app works for you.
Then maybe unique requirements that you require to support the campaign, please let us know and we might be able to cater for those requirements.
Distribution of contacts to callers are done the organisers Google sheet (see What is the Google sheet used for? For further details.). Callers email address are assigned to a contact row which in turn provides them access just to that contact. You can change a contact assignment at any time by removing or replacing an email address in the column of the caller's email.
All you need to do is provide us your donor contact list as a CSV/Excel format.
The google sheet is the organisers command centre for the campaign. The sheet will contain all your donor data along with activity from the caller app. The key activity organisers are required for during the day is to ensure callers are allocated to contacts in the most appropriate way. The sheet also allows you to re-allocate callers to contacts throughout the campaign if callers change shifts or have capacity to make more calls.
Yes, campaign contacts can be added, edited or removed during the campaign. However, it suggested that the less changes the better as it may interfere with your caller activities. Adding additional contacts to the bottom of the sheet. It's perfectly fine.
It is preferred that only ONE person from your organisation manages the spreadsheet, this will ensure that limited or no errors are created during the campaign.